How it Works ~ FAQs

1. What is Kapshure? 

 

Kapshure is a personalized product recommendation platform for friends. We make it easy to search and shop products curated by your friends.

Kapshure provides the following benefits for friends:

• Claim your profile page
• Pick your username
• Select product categories that best match products you post about
• Post products via text, social media, or share the link to your page with your friends
• Add hashtags to your post to make it easy to search 
• Subscribe to your friend’s pages
• Get feedback on what to buy from your friends
• Chat with your friends
• Get notified when your friends post content
• Shop your friend’s favorite products

Kapshure provides the following benefits for creators:

• Easily post your affiliate links along with your content.
• Creators claim your page and link to appear in our search engine
• Creators select product categories to boost their appearance in our search engine
• Creators use hashtags to supercharge their affiliate links and content
• Kapshure is a platform where creators turn their followers into subscribers by offering exclusive access to digital content.
• Our creators curate products for consumers and digital services for brands and retailers. They provide honest video product reviews, livestream product recommendations, unboxing, demos, and more. 
• Kapshure is a community where creators can share exclusive content with their subscribers, including private posts, chats, photos, videos, audio, and livestreams.
• Kapshure is an online platform for creators to set up their own shops to sell digital and custom content.
• Kapshure empowers creators as entrepreneurs! Our creators are in control of their content and we support them with being at the forefront of the Creator Economy. 
• All of our creators Get Verified prior to selling directly on our platform.
• Kapshure offers the ability to build two-way conversations with your subscribers in an authentic way. 
• Sell time sensitive items or products.
• Diversify your distribution channels
• Go beyond ads and build a brand community 
• Ensure your content is always seen by your subscribers
• Increase customer driven sales

 

2. How it Works?

We host, and there is NO technical setup required.

Claim Your Profile Page and Link

• Sign up and complete your profile page. You will select your unique username. It is important to claim your handle because it will be used as part of your page link. Creators can also add all of your affiliate links to your profile page.

Post Your Content

• The more content you post along with hashtags the easier it is for people to search and shop your links. 
• Post affiliate links, storefronts, videos, pics, and text directly in your feed. Your subscribers receive email notifications when you post new content. You can also send chat messages including links and other content to your subscribers in one click.

Share Your Page

• Share a link to your page with your friends. You can easily share it via text message, social media
• You can add your page link to your link in bio and share with your followers across social media platforms. They can subscribe to your page and receive email notifications when you post new content.

Install the App 

• You can install our web app on your mobile device. You can also log in via our website Kapshure.

 

3. How does Pricing work?

Our process is simple.

Friends—claim your profile for free. You can see our current pricing here. 

Please contact sales if you need any further assistance or would like to schedule a demo info@kapshure.com. 

For Verified Sellers Only

* Please note there is a 5% platform fee across all pricing and transactions. In addition, the current payment processor fees are 2.9% + $0.30 per transaction.

 

4. How do I become a Verified Seller?

We want to help you get the most out of Kapshure. To do that, you will need to get verified. 

All creators who apply to become sellers must Get Verified (typically within 48hrs) before selling items in their Pop-Up Shop. Please note that all sellers are responsible for setting their own prices, ensuring inventory, and shipping.

When you apply and complete the quick verification, you are required to be approved before you can set up your Pop Up Shop. 

During the verification process you will be prompted to upload a Drivers License or Passport and your signed W-9 (U.S.) or W-8BEN or W-8BEN-E (Non-U.S.) Here’s a link on how to easily sign a pdf without printing the document.

We verify all sellers to: 

• Make sure Kapshure remains a safe place for both sellers and buyers 
• Since our platform provides payments, it is a legal requirement 

We use a 2048-bit encryption, which is the highest level to ensure all information transmitted is safe. 

Also, Kapshure does not withhold taxes from earnings. We do collect sales tax and VAT on purchases as required.

If you charge for shipping please include it in the total price. You can also restrict or expand countries that you ship to. Also, if there are no refunds on a particular product you are required to state that in the description are of your Pop Up Shop item. Also, please note that since we handle all transactions using a third party platform we reserve the right to issue refunds.

Please note if you are selling limited deals please specify in the description whether items may or may not be available for replacements. 

If you ship internationally, please note in the description for shoppers that this may require longer shipping times and note whether the estimated shipping times are for the U.S. or other territories. 

 

Check out our step-by-step guide:

5. Verified Sellers Only | How to add Products to your Pop Up Shop?

Verified sellers get their own digital shop to sell custom content.

Types of Digital Content and Services Creators can offer in their Shop

Custom Brand Sponsored Livestreams, UGC Content, and Package Deals for Non-Brand Subscribers:

• In the creator’s shop they can make digital posts of the content they provide for brands. This can be separated by content area or as a package deal (i.e. livestreams, UGC content, videos, posts, etc.) 
• Creators describe the details of the deliverable, including the content category, the audience, their area of expertise, timeline, price, and social media channels for contact. 
• Please add all applicable details of the custom digital content in your store prior to purchase. This includes all whitelisting fees, usage rights, etc.
• Brands will be required to sign up on Kapshure to get access to their wallet to provide payment to creators for services.
• Creators can provide brands with a URL link to their digital shop listing their services. 
• Brands can also find your shop on our platform by searching by the creator’s name or social media handle.

Custom Brand Sponsored Livestreams, UGC Content, and Package Deals for Brand Subscribers:

• Brands can subscribe to a creator's content to get access to a custom brand package deal that includes a determined number of livestreams, custom UGC videos, posts, etc. 
• Creators can also offer brands individually sponsored livestreams, custom UGC videos, posts, etc. 
• Brands can request custom content via chat and the creator can put together a custom package deal and place it in their shop for the brand to review and purchase. 
• Brands only get access to chat with creators when they sign up as a subscriber.
• Creators reserve the right to offer brand subscribers access to special deals.

ALL content sold to brands must be placed in the Creator’s Shop for Purchase on Kapshure. Creators who violate this policy will be subject to immediate removal from the platform.

Please note this is not meant to be an exhaustive list. Creators can decide how they would like to market their content to brands on Kapshure.

Also, please keep in mind that all creators must follow FTC Guide for Social Media Influencers rules and reveal any paid sponsorships via livestream or other digital content.

Our platform uses a wallet system and all users who participate on our platform will need to sign up to have access to add funds to their wallet. All transactions at this time are required to be conducted via a wallet.

Also, please note that certain features like your shop on Kapshure are accessible via the internet for non-registered users. Please make sure to lock all content that is meant only for paid subscribers. 

* Please note there is a 5% platform fee across all pricing and transactions. In addition, the current payment processor fees are 2.9% + $0.30 per transaction. This is an additional service only offered on our monthly or annual paid plans.

 

 Check out our step-by-step guide:

 

 

6. What types of products and content are allowed?

Products and content including or related to product launches, drops, product reviews, recommendations, demonstrations, hauls, unboxing, and more via posts, photos, videos, audio, live streams, are welcomed as long as it does not violate our Community Guidelines. 

All items sold must be new, we do not allow resale items. It can be excess inventory or exclusive inventory, and products can be bundled into packages sold together. Please note that sellers are responsible for pricing, inventory, and shipping.

Also, please note that certain features like your Pop Up Shop and content on Kapshure are accessible via the internet for non-registered users. Please make sure to lock all content that is meant only for subscribers. 

Kapshure currently supports creators in the following content areas: Apparel, Beauty, Fashion, Fitness, Gaming, Haircare, Handbags, Home Decor, Lifestyle, Makeup, Shoes, Skincare, Tech, Travel and Wellness.

We will add more search categories and you can submit requests to info@kapshure.com.
 

7. What types of products and content are prohibited? 

We strictly prohibit ANY and ALL adult content, sexual activity or content, ALL forms of hate, harassment, discrimination, drug use, legal or illegal drugs, firearms, criminal, and illegal activities or content. 

We ask that all community members review our Community Guidelines and Creator Code of Ethics to review all prohibited content which is not intended as an exhaustive list and is up to the sole discretion of Kapshure, Inc. to determine if certain content or activities violate our platform’s inherent or explicit policies. 

In addition, please keep in mind that content containing music you don’t own the rights to or other content you do not own is also strictly prohibited. We also strictly prohibit any and all sales of content that you do not own the right to sale or distribute.

We also strictly prohibit the display of minors in content shared on our platform if you are not the legal guardian and/or have formal written documentation of parental consent to include them in your content. 

8. Can I post links to my content? 

Absolutely, we encourage our creators to share their curated content and we want to support them as a partner. We ask that all outside links adhere to our Community Guidelines & Core Beliefs, and Creator Code of Ethics. 

 
 

9. Can I post links to my storefronts and other affiliate content? 

We welcome creators sharing links to their curated content including Amazon Storefronts Links, LTK links, etc. This is truly the heart of why we created Kapshure so that creators could have a platform that supported their work as entrepreneurs who support consumers with product decisions and recommendations.

 

10. What if I’m a non U.S. based creator? Can I sign-up and provide my digital content and services for compensation?

Yes, at this time we welcome creators and subscribers from the following countries:

• United States
• Canada
• Europe

Taxes for the countries listed are enabled by our payments provider Stripe. 

It is the responsibility of each content creator on our platform to ensure that you are aware and in compliance with all applicable laws governing the U.S. and the international countries including but not limited to the GDPR, the European Commission New Consumer Rights, and the FTC. All digital content or services provided must strictly adhere to all applicable laws and regulations of the countries where your products, subscriptions, or services are sold or rendered. We reserve the right to pause, restrict, and or terminate any user or account that is in violation or non-compliance with these laws.   

Note: The European Commission New Consumer Rights directive has passed and is supposed to be in force as of May 28, 2022. Sellers should act on this information ASAP to avoid any issues.

We recommend that creators that sell digital products or services reach out to a legal advisor if they have questions regarding their classification or how each country’s rule may apply to them.

Creators can select the countries in which they do not want their profile to be displayed, they will not be able to see your profile in any section of the site.

Please note that as a U.S. company Kapshure is in compliance with all GDPR rules with regards to the European Union General Data Protection Regulation to safeguard personal data. Please see our Privacy Policy and Cookies Policy.

We are also monitoring Canada’s “introduction of the Digital Charter Implementation Act, 2022, which will significantly strengthen Canada’s private sector privacy law, create new rules for the responsible development and use of artificial intelligence (AI), and continue advancing the implementation of Canada’s Digital Charter. As such, the Digital Charter Implementation Act, 2022 will include three proposed acts: the Consumer Privacy Protection Act, the Personal Information and Data Protection Tribunal Act, and the Artificial Intelligence and Data Act.”

Kapshure reserves the right to restrict creators ability to sell to or from countries that would place undue harm onto our organization.

 

11. How do we know the reviews are honest?

Honesty is built into the DNA of our mission and community. However, we believe that it takes all of us to agree, adhere, and uphold our shared values, core beliefs, and Creator Code of Ethics to ensure this is and remains a community founded on the principles of honesty, integrity, and authenticity. 

 

12. How is Kapshure different from other social platforms and search engines? 

• Kapshure was created to cut out the noise commonly found on other social platforms with a high saturation of content in multiple areas competing for consumers’ attention. 
• Kapshure was also created to help streamline search results based on real people.
• Kapshure is a personalized product recommendation platform for friends. We make it easy to search and shop products curated by your friends.
• Our mission is to curate the world's best products for consumers. We make it easy to shop online by saving consumers time shopping products curated by your friends and creators. 
• We are also committed to product discovery and exclusively focused on supporting consumers with making product-based decisions based on honest video and livestream product reviews.
• With that, we also saw first-hand how creators spend a considerable amount of time curating products for consumers to have a more in-depth review and look into the product before making a purchasing decision. 
• We also noticed that creators were not always getting compensated for their work and that it largely depended on brand deals, sponsorships, and affiliate links, which most social platforms limit creators from sharing. 
• On Kapshure our search engine is designed to help promote creator affiliate links by allowing search results from our search engine to be specifically centered on the products curated by creators.
• Our platform is intended for the purpose of creators having control over how their digital content is shared. 
• Kapshure provides creators with a platform to easily share their affiliate links and other content. 
• While many creators have expressed that they truly enjoy making content for people it is something that many would like to do full-time, but most aren’t able to have this opportunity given the current structure or lack of structure around compensation. 
• Kapshure isn’t run by advertisement dollars at this time, and we wanted to develop a platform that allowed creators to get more distribution for their link in bios.

 

Here is a Guide on How to Use our Social Features:



 

13. What if there is a problem?

We ask that if there is an issue that arises while using Kapshure that you please reach out to us directly at info@kapshure.com for us to investigate the issue and provide support. 

 

14. What happens if I witness or experience someone on the platform violating the policies, guidelines, and rules? 

All users can be reported for violations via their page by clicking the flag next to their profile picture. 

• Creators can also add users to their restricted list.

If you experience any unwanted treatment please contact us directly at kelly@kapshure.com. Please see our  Community Guidelines and Creator Code of Ethics.

 

15. Why does Kapshure Watermark my content?

We believe creators' content belongs to the creator and therefore on our platform your content is automatically watermarked with your specific Kapshure Creator URL. 

 

16. What are the upload limits for files and video content?

Upload Limits for Videos and Files on Verified Accounts: 30MB

Please note that currently our system only allows embedded videos from traditional YouTube videos and not shorts. However, you can upload videos that are at or less than the upload maximum.

 

17. How does Kapshure view data storage?

Please keep in mind that it is your responsibility as a creator to keep an original backup copy of all your content and data. 

 

18. What if I have a question that isn’t listed?  

We would love to hear from you and answer any questions you may have. Please feel free to reach out to us at info@kapshure.com